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Give Patients Instant Answers, Day or Night

Patients call with the same questions about insurance, appointments, and procedures. Train an AI on your practice’s information and let it handle the routine inquiries so your staff can focus on care.
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Benefits

What you get

24/7 Patient Support

Answer questions about office hours, accepted insurance, appointment prep, and post-visit instructions any time of day.

Consistent, Accurate Answers

Every patient gets the same correct information. No more miscommunication or outdated details from busy front-desk staff.

Reduce Front-Desk Load

Free your staff from repetitive phone calls. Let them focus on in-office patients instead of answering the same questions.

Multilingual Support

Communicate with patients in their preferred language. The AI responds in 95+ languages automatically.

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Key features for this use case

AI Training

Train on your website, patient FAQs, service descriptions, and

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Lead Capture

Collect patient contact info and appointment requests directly

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Brand Customization

Match your practice's branding with custom colors, logo, and

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FAQ

Frequently asked questions

SiteSpeakAI does not store or process protected health information (PHI). The chatbot answers general questions about your practice, services, and procedures based on your public-facing content.
Yes. You can configure the chatbot to collect appointment requests with patient name, preferred date/time, and reason for visit, then send that information to your scheduling team.
Anything covered in your training content: office hours, accepted insurance plans, service descriptions, procedure preparation instructions, post-visit care guidelines, parking directions, and more.
Yes. You set the AI’s instructions and boundaries. You can tell it to never provide medical diagnoses, always recommend contacting the office for clinical questions, and stick to your approved content.
Point the AI at your website and it crawls all your pages automatically. You can also upload PDFs like patient handouts, FAQ documents, or procedure guides.

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