AI-CHATBOT / ENTERPRISE AI
AI for Government: Support Your Workforce and the Public
Deploy AI agents that help government employees find information, support workforce development, and connect constituents to agency resources. Build an AI environment around your organization’s systems, policies, and security requirements.
Plan Your Government AI ProjectStart with your agency’s priorities, systems, and security needs.
INTELLIGENT SUPPORT FOR PUBLIC SERVICE
AI for Government
Connected support for your agency and community
Your Agency
Your knowledge, your systems, and your AI agents
One AI foundation. More ways to support public service.
Conceptual illustration, not a product screenshot.
THE OPPORTUNITY
Make agency knowledge easier to find and use
Government employees and constituents rely on information spread across policies, procedures, training materials, applications, and agency systems. Finding the right resource can take time, particularly when information changes or services span departments.
AI agents can help connect people to approved information, support employee development, and assist with common questions. Each agent can be configured around a defined role, audience, and set of resources.
Our government solution brings these capabilities together in a platform designed around your agency’s systems, access controls, security requirements, and public service objectives.
Illustrative government AI workflow
Connect information
Policies and procedures
Training and documents
Approved agency systems
Configure AI agents
Defined roles and resources
Access and permissions
Human escalation paths
Support public service
Employees and managers
Agency operations
Constituents and communities
KEY CAPABILITIES
Put practical AI support to work across your agency
Configure agents for specific responsibilities while maintaining human review, accountability, and oversight.
Workforce Development
Support employee onboarding, training, skills development, and access to agency learning resources.
Knowledge Management
Help employees find approved policies, procedures, guidance, and institutional knowledge.
Agency Operations
Assist staff with routine information requests, administrative processes, and internal support.
Constituent Services
Help members of the public find information about agency programs, services, and processes.
WORKFORCE DEVELOPMENT
Help employees learn, onboard, and develop
Give agency employees another way to find information and access learning resources throughout their careers.
Welcome new employees
Help new hires find information about agency policies, benefits, systems, and required processes.
Focus: a more informed start.
Support skill development
Connect employees to approved training resources, learning paths, and certification preparation materials.
Focus: ongoing workforce development.
Explore opportunities
Help employees find information about professional development, career paths, and agency resources.
Focus: employee growth.
MANAGER AND TEAM PRODUCTIVITY
Give agency teams more support for everyday work
AI can assist with information gathering and routine content tasks while employees remain responsible for review and decisions.
Training Creation
Assist training teams with course outlines, instructional materials, assessments, and content updates.
Knowledge Management
Organize and retrieve approved policies, process documents, and institutional information.
HR Support
Help managers and employees find approved information about benefits, leave, and workplace procedures.
Administrative Support
Assist staff with finding forms, guidance, and information relevant to everyday administrative processes.
Reporting Assistance
Help teams organize approved information and prepare draft reports for employee review.
Content Development
Assist with internal communications, documentation, and other agency materials.
CONSTITUENT AND PUBLIC SERVICES
Help people connect with agency information
AI agents can help members of the public navigate approved resources while providing a path to human assistance.
Public Inquiries
Help constituents find information about agency services, office hours, procedures, and available resources.
Program Information
Provide access to approved information about programs, application steps, and general eligibility requirements.
Application Guidance
Help users understand where to find forms, instructions, deadlines, and additional assistance.
Multilingual Support
Help people access agency information in supported languages based on your organization’s needs.
Public Communications
Assist teams with approved outreach materials, updates, and responses to common questions.
Human Assistance
Provide a pathway to agency staff for sensitive, complex, or unresolved questions.
AI can help people find information. Agency staff remain responsible for official determinations and decisions.
AGENCY OPERATIONS
Connect employees to the expertise they need
Configure agents around the information and processes relevant to each office, department, or function.
IT Help Desk
Help employees find answers to common technology questions and direct complex issues to the appropriate support team.
Compliance Support
Provide access to approved policies, training resources, and procedural information across offices.
Procurement Guidance
Help staff locate purchasing policies, forms, process documentation, and approved resources.
Records and Procedures
Help authorized staff find approved records guidance, operational procedures, and agency documents.
Field Operations
Give employees access to approved standard operating procedures and safety information relevant to their work.
Human Escalation
Direct questions that require additional judgment or assistance to the appropriate person or team.
AI AGENTS FOR YOUR AGENCY
Configure agents for specific government responsibilities
Each agent can be designed around a defined audience, approved knowledge sources, and its intended role.
Citizen Services Agent
Helps the public find approved agency information and available resources.
Knowledge Agent
Helps employees locate policies, procedures, and internal guidance.
Training Agent
Supports employee learning and access to approved development materials.
IT Support Agent
Helps staff navigate common technology questions and support resources.
DATA CONTROL AND SECURITY
Build an AI environment around your agency’s requirements
Plan deployment, identity, access, and monitoring around your agency’s technology and security needs.
Deployment Options
Discuss deployment in your agency’s cloud, on-premises infrastructure, or a suitable air-gapped environment.
Role-Based Access
Configure permissions around authenticated users, organizational roles, and agency policies.
Audit and Oversight
Incorporate logging, review, and retention requirements into the deployment and operating plan.
Identity Integration
Work with supported identity systems and discuss PIV/CAC authentication requirements where applicable.
Model Selection
Consider supported commercial or self-hosted AI models based on your agency’s policies and environment.
Source Code Access
Explore source code licensing to support review, customization, and long-term platform control.
Security authorization and compliance depend on the complete deployment, applicable controls, agency policies, and formal assessment processes.
AGENCY INTEGRATIONS
Connect AI to the systems your teams already use
Plan integrations with compatible learning, workforce, identity, and collaboration platforms.
Training and Development
Discuss connections to platforms such as Workday Learning, Cornerstone, SAP SuccessFactors, and Degreed.
HRIS and Core Systems
Plan integrations with compatible systems such as Workday, SAP, Oracle HCM, and ADP.
Workplace Tools
Connect supported platforms such as Microsoft Teams, Slack, and SharePoint where appropriate.
GETTING STARTED
Begin with a focused agency AI project
Start with a public service or workforce priority and develop a plan that can grow as your team gains experience.
Discuss the employees, constituents, workflows, and information challenges you want to address.
Select initial agents, approved knowledge sources, system connections, security requirements, and success measures.
Review the pilot, gather feedback, and plan additional agents or departments as appropriate.
FREQUENTLY ASKED QUESTIONS
Questions about AI for Government
What is AI for Government?
It is an approach to deploying AI agents that support agency employees and constituents with approved information, workforce resources, and organizational workflows.
How can AI support government employees?
Agents can help employees find agency policies, training resources, procedures, and other approved information. They can also assist with routine content and support tasks.
How can AI help with constituent services?
AI agents can help the public find approved information about agency programs, services, forms, and processes. Human assistance remains available for questions that require agency staff.
Can the platform run in our agency’s environment?
Yes. Deployment in your agency’s own cloud or on-premises infrastructure can be discussed, including suitable air-gapped environments.
Can the platform support agency identity systems?
The platform supports integration with compatible identity providers. PIV/CAC and other authentication requirements can be reviewed as part of your deployment plan.
Can we connect our existing systems?
The platform supports integrations with compatible learning, HR, identity, and collaboration systems. Your specific applications and access requirements can be reviewed during planning.
How are security and compliance addressed?
Security controls, logging, deployment architecture, and applicable requirements are reviewed as part of the project. Formal compliance and authorization depend on the complete system and the agency’s assessment process.
How can our agency get started?
Begin with a discussion of your agency’s goals and identify a focused pilot. Your team can evaluate the initial agents, security controls, and results before expanding to other offices.
LET'S GET STARTED
Build an AI experience that supports your public service mission
Explore how AI agents can help your agency support employees, share knowledge, and connect constituents to useful information.
Discuss Your Government AI ProjectWe can discuss your agency’s goals, systems, security requirements, and deployment options.