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AI Chatbot

Trust & Transparency

Your data security is our top priority. Here’s how we protect it, remain compliant, and stay accountable to your business.

Last updated: June 3, 2026

Who We Are

AI Chatbot is built on global infrastructure with strict organizational boundaries.

Registered Name
Promero, Inc
Headquarters
1761 W. Hillsboro Blvd, Deerfield Beach, FL 33442
Product
AI Chatbot
Privacy Contact
tech@promero.com

Compliance Standards

AI Chatbot fully complies with GDPR as a dedicated data processor.

  • Signable DPA with EU Standard Contractual Clauses
  • Transparent subprocessor list with locations
  • Full data subject rights support (access, export, deletion)
  • Cookie consent for USA,  EEA & UK visitors
  • End-to-end encryption plus 48-hour breach notification





AI-Chatbot is operated by Promero, Inc., a company located in
the United States of America (USA). Our privacy obligations
depend on the information processed, the services provided,
and applicable law. These obligations may include applicable
United States federal and state privacy laws, including the
California Consumer Privacy Act as amended by the California
Privacy Rights Act (CCPA/CPRA), and the European Union General
Data Protection Regulation (GDPR) and UK GDPR where applicable.

How We Keep You Safe

Enterprise-grade safeguards designed to protect sensitive data at every point.

  • Encryption

    TLS 1.3 in transit, AES-256 at rest, with full database encryption protocols running.

  • Access Controls

    Role-based permissions, strict multi-factor authentication (MFA), and routine access audits.

  • Infrastructure

    SOC 2 certified hosting (DigitalOcean), constant automated patches, and active hot-backups.

  • Monitoring

    24/7/365 surveillance, real-time threat alerts, and automated incident response paths.

  • Data Protection

    Automatic PII redaction. Redacted information is filtered locally and never sent to third-party AI models.

  • AI Safety

    Robust prompt injection shielding, strict custom guidelines, and granular system rate limiting.

Our DPA at a Glance

How we structure lawful processing obligations.

  • Clear processing purposes and AI training restrictions
  • Retention: Conversations 2 years, accounts deleted 30 days post-termination
  • Guaranteed 48-hour breach notification window
  • Full data subject deletion & export assistance
  • Compliant international transfers with standard contractual clauses
Read the full DPA

Your Rights, Our Responsibility

We ensure effortless exercise of data protection rights.

ACCESS & PORTABILITY

  • Right to access

    Obtain details about the personal data processed.

  • Right to portability

    Request data export in structured, modern formats.

  • Right to rectification

    Quickly amend any inaccurate records.

CONTROL & DELETION

  • Right to erasure

    Permanently delete files and chat histories.

  • Right to restrict

    Limit processing scope for specific datasets.

  • Right to object

    Object at any point to specialized processing activities.

Exercise any right easily by emailing us at tech@promero.com

Policies & Agreements

Explore the formal frameworks governing the security, confidentiality, and licensing of our AI solutions.

  • Privacy Policy

    Privacy

    How we collect, use, process, and permanently safeguard your organization's confidential info.

    View document

  • Terms of Service

    Legal

    The rules and standards governing subscription tiers, performance SLAs, and platform use.

    View document

  • DPA Agreement

    Compliance

    Data processing terms, model policies, and strict compliance controls built for our business users.

    View document

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