By accessing, browsing, or installing the Ai Chatbot application (hereafter referred to as the "Application", "Service", or "Platform"), you signify your explicit consent to be bound by these comprehensive Terms of Service.
If you are entering into this agreement on behalf of a company, organization, or another legal entity, you represent and warrant that you hold the legal authority to bind such entity to these provisions. If you do not agree to these terms, you must immediately cease all usage of our platform.
Ai Chatbot complies fully with standard secure SaaS licensing protocols. Your acceptance ensures a protected environment for both party datasets.
Section 02
Application & System Usage
Ai Chatbot grants you a limited, non-exclusive, non-transferable, and revocable license to utilize the Application strictly in accordance with our system usage policies.
As a user of our service, you agree to fulfill and abide by the following usage parameters:
•System Integrity: You will not deploy bots, scrapers, or malicious scripts to interfere with the performance of Ai Chatbot nodes.
•Account Security: You are solely responsible for preserving the confidentiality of your login credentials and API keys.
•Compliance: All Chatbot workflows and configured prompts must adhere to applicable local, national, and international communications standards.
Section 03
Billing, Subscriptions & Payments
Access to premium features within our Application requires a valid paid subscription plan. By selecting a subscription tier, you agree to pay Ai Chatbot the specified monthly or annual fees associated with that service level.
To guarantee seamless security and compliance, we route all transaction processing through our secure payment gateway partner, Stripe. You agree to provide accurate, complete, and updated billing information at the point of purchase.
Pricing is subject to change with a 30-day notice. Ongoing subscriptions will be billed automatically unless canceled prior to the renewal cycle.
Section 04
Cancellation & Refund Policy
Due to the operational costs of provisioning custom machine learning resources and conversational nodes instantly, Ai Chatbot enforces a strict No-Refund Policy for all successfully processed subscription fees.
You are completely free to cancel your active subscription at any time. Upon processing your cancellation, your account will remain active at its current tier until the end of your prepaid billing period, at which point it will expire automatically. No pro-rated refunds are provided.
Section 05
Data Protection & Privacy
We care deeply about your privacy and the security of your training materials, chat history, and visitor records. All data transmitted through Ai Chatbot is protected using industry-grade SSL/TLS encryption protocols during transit and AES-256 standards at rest.
Please review our full Privacy Policy to understand in detail how we collect, store, and process your conversational training inputs and user metrics.
Section 06
Modification of Terms
Ai Chatbot reserves the right, at our sole discretion, to modify, update, or replace any portion of these Terms of Service at any time.
When material revisions occur, we will publish a notification prominently within our platform dashboard or dispatch an email directly to your registered administrator. Continued usage of our services after such notices take effect constitutes your binding agreement to the amended terms.
Section 07
Limitation of Liability
In no event shall Ai Chatbot, nor its directors, engineers, employees, partners, agents, or suppliers, be held liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of the service.
This includes, but is not limited to, loss of profits, system downtime, conversational errors, data corruption, or intangible losses arising from chat inaccuracies or API delays. Under no circumstances will our collective liability exceed the total amount paid to Ai Chatbot by you in the preceding 12-month period.
Section 08
Get in Touch
If you have questions about these Terms of Service, need clarification on billing, or want to escalate a legal inquiry, our team is ready to help.
Reach us through the contact page or email tech@promero.com and we will respond as quickly as possible.
Prefer a guided form? Contact support and tell us how we can assist.
Have questions?
Our support team is available 24/7 to clarify any legal or technical clauses.
