Your AI Expert, Trained on Everything You Know
Stop answering the same questions over and over. Train an AI on your website, documents, and knowledge base. It learns once and answers thousands of customers accurately.
Train Your Agent
Your team is drowning in repetitive questions.
Repetitive Questions
Support spends 60% of their time answering the same questions over and over. That's expensive expertise wasted on routine requests.
Scattered Knowledge
Critical information lives in websites, help docs, PDFs, and your team's heads. Finding the right answer means searching everywhere.
Slow Onboarding
New agents take 3-6 months to learn your products, policies, and tools. Until then, they escalate questions they could easily answer.
Long Wait Times
Customers expect instant answers but wait hours or days. Every delay risks losing them to a competitor who responds first.
Up and running in four simple steps
Deploy custom conversational AI trained to match your support workflow and organizational knowledge base.
Describe Your Brand Voice
Define the tone, personality, and explicit style guidelines so the AI agent communicates like a native member of your support team. Ensure responses stay warm, empathetic, or analytical depending on your criteria.
Import Your Knowledge Base
Sync help center articles, existing FAQs, product manuals, and internal documentation. Our model parses and indexes your materials in seconds, preparing to answer user queries with 100% accuracy.
Set Up Smart Routing
Configure transition rules, escalations, and fallback parameters. Securely hand off high-priority tickets or complex billing situations to human specialists instantly, optimizing customer satisfaction.
Go Live & Optimize
Connect your customized AI to chat, email, or Slack in one click. Watch user satisfaction dashboard logs and analytics update in real time, allowing you to continuously refine responses on the fly.
Built for teams that care about quality
An intelligent customer support layer that elevates your service quality, automates complex workflows, and integrates seamlessly with your existing stack.
Contextual Memory
The AI remembers past conversations and customer history, delivering personalized responses without asking repeat questions.
Seamless Handoffs
When a conversation needs a human, the AI provides a full summary so the agent picks up without the customer repeating themselves.
Multilingual by Default
Instantly respond in 50+ languages with native-quality translations, no configuration or translation keys needed.
Enterprise-Grade Security
SOC 2 Type II certified, end-to-end encryption, and full data residency control so sensitive data stays protected.
See every conversation, understand every customer
From first contact to resolution, track sentiment shifts, agent performance, and AI accuracy — all from one unified command center.
Active Conversation Triage
Real-time monitoring & automated metrics extraction
“I've tried connecting my domain three times but it keeps failing with a DNS mismatch error. My campaign goes live in two hours. I need this sorted ASAP.”
“I detected the domain verification challenge. I've automatically provisioned your fallback records and synced with the Relay edge network. Please refresh in 30 seconds.”
Sentiment analysis on every message
Instantly tag customer emotional state to optimize routing priority.
AI confidence scoring with auto-escalation
Gracefully hand off low-confidence interactions to human operators.
One-click CSAT surveys after resolution
Collect customer satisfaction data directly inside the conversation flow.
Tailored AI for every vertical
Healthcare & Telehealth
Handle patient intake questions, appointment scheduling, insurance eligibility checks, and post-visit follow-ups with HIPAA-compliant AI that never shares protected information.
HIPAA Compliant
Financial Services
Automate account inquiries, fraud alerts, and loan status updates while maintaining strict compliance with banking regulations and audit trails.
Education & EdTech
Support students with enrollment questions, course recommendations, and campus resource navigation around the clock during peak registration periods.
Got questions?
We have answers.
Everything you need to know before getting started. Still curious? Reach out to our team anytime.
How does the AI handle questions it cannot answer?
When the AI encounters a question outside its training, it gracefully escalates to a human agent with full conversation context. You can customize the confidence threshold that triggers escalation.
Can I connect it to my existing helpdesk?
Yes. We integrate natively with Zendesk, Intercom, Freshdesk, HubSpot, and Salesforce. Custom integrations are available through our REST API and webhooks.
Is there a limit on conversations?
No hard limits. All plans include unlimited conversations. You only pay based on the number of AI agents and knowledge base size.
How do you handle sensitive customer data?
All data is encrypted at rest and in transit. We are SOC 2 Type II certified and offer dedicated tenancy and custom data retention policies for enterprise plans.
Can I customize the AI personality and tone?
Absolutely. You can define brand voice guidelines, set vocabulary preferences, and even create different personas for different channels or customer segments.
Related features
Workflow Automations
Build custom triggers and actions that automate repetitive tasks. Route tickets by topic, auto-tag conversations, send follow-up surveys, and sync resolved issues to your CRM — all without writing a single line of code.
Team Collaboration Hub
Share conversation insights, leave internal notes, and assign threads to specialists. Built-in collision detection prevents two agents from replying to the same customer.
Smart Canned Responses
AI-suggested reply templates that adapt to conversation context. Responses auto-populate customer details, order numbers, and account status for one-click sending.
Ready to train your AI on everything you know?
Join 1,000+ businesses across SaaS, e-commerce, and agencies automating their customer service and other tasks with a custom-trained AI agent.
Create Your AI Agent