- Managing Your Chatbot
- Custom Domain
Agency & Reseller
Custom Domain Setup
Serve your agency dashboard on your own domain (e.g., app.youragency.com) with automatic HTTPS. Available on Agency Pro and Enterprise plans.
A custom domain means your clients access the dashboard at your URL (e.g. app.youragency.com) instead of app.sitespeak.ai. Combined with your logo and branding, this creates a fully white-labeled experience with no visible SiteSpeak branding.
Custom domains are available on Agency Pro and Enterprise plans only.
Setup
1
Go to Agency > Branding and find the Custom Domain field. Enter your desired domain or subdomain – for example, app.youragency.com – and click Save
2
Log in to your domain registrar or DNS provider and add the following record:
Type
Name
Target
CNAME
3
DNS changes can take anywhere from a few minutes to 24 hours to propagate, though it’s usually much faster. You can check propagation status using a tool like dnschecker.org.
4
SSL is provisioned automatically once your CNAME record is verified. Do not use an A record pointing to an IP address - only CNAME records are supported.
Use a subdomain like app.youragency.com rather than a root/apex domain. Root domains cannot use CNAME records in most DNS configurations - subdomains are simpler to set up and verify.
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