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Getting Started
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Training Your Chatbot

Train Your Chatbot

Learn how to train your AI chatbot using websites, documents, and app integrations.

Training your chatbot is how you teach it to answer questions about your business, products, and services. SiteSpeakAI supports multiple content sources so you can build a comprehensive knowledge base for your AI agent.

How It Works

1

Add sources

Connect your content sources like websites, documents, or app integrations.

2

Select content
Choose which pages, files, or data you want your chatbot to learn from.

3

Train
SiteSpeakAI processes your content and builds a searchable knowledge base.

4

Test & refine
Ask your chatbot questions and fine-tune responses as needed.

Supported Source Types

When you click + Add Sources, you can choose from the following source types:

Website

Add a website URL and SiteSpeakAI will crawl it to extract text content. This may take a minute or two depending on the size of the website. Learn more

Links

Add individual page URLs to train on specific pages rather than an entire website. Learn more

Sitemap

Provide a sitemap URL to automatically discover and crawl all pages on your site.

Text

Upload plain text files or paste text content directly.

PDF

Upload PDF documents like product manuals, guides, and policies. Learn more

Audio

Upload audio files to be transcribed and used for training. Learn more

Video

Upload video files to extract and train on the audio content.

Apps

Connect third-party platforms to train on their content. Learn more

Available integrations:

  • Notion: Connect your Notion workspace
  • BookStack: Wiki and knowledge base content
  • OneNote: Connect your Microsoft OneNote notebooks
  • Google Drive: Connect your Google Drive documents
  • SharePoint: Connect your SharePoint document libraries and site pages
  • Discord: Select Discord channels to train on


Intercom and Google Docs integrations are coming soon.

Accessing Training Sources

1

Go to Training & Content

In your chatbot dashboard, click Training & Content in the sidebar.

2

Select Sources

Click on Sources to view and manage your training content.

3

Add new sources

Click + Add Sources to connect new content.

Best Practices

Quality Over Quantity

  • Focus on accurate, well-written content
  • Remove outdated or duplicate information
  • Organize content clearly with headings

Keep Content Updated

  • Enable auto-sync for dynamic sources
  • Regularly review and refresh static content
  • Remove sources that are no longer relevant

Test Thoroughly

  • Ask your chatbot common customer questions
  • Check that answers cite the correct sources
  • Use fine-tuning to correct mistakes

Source Guides

Website & Links

Train on your website content and specific page URLs.

BookStack Wiki

Connect your BookStack knowledge base.

PDFs & Files

Upload PDFs, CSVs, and text files.

Audio

Upload and transcribe audio files.

App Integrations

Connect Notion, OneNote, Google Drive, and more.

Fine-Tuning

Improve your chatbot’s responses.

Ready to automate your customer service with AI?

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